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Most of us spend a lot of time in workplace conversations. But some people are clearly much more effective at holding conversations that strengthen relationships and that are productive, rather than waste time and destroy trust. The good news is that conversations are based on distinct learnable skills – the five SuperSkills – which means we can become better. The SuperSkills of Great Conversations workshop teaches you the five skills, and empowers you to use them according to your personality.


Learning Format

  • Instructor-led and interactive workshop
  • 1-day program

Target Participants

Independent Trainer, Coach, Facilitator and anyone interested in engaging in great conversations

Key Learning

  • Improve the quality of your conversations within and outside the workplace
  • Begin your journey to build better relationships, improving organizational performance one conversation at a time
  • Improve engagement, employee well-being, collaboration, and performance

Course Structure

4-PART MODULE

Module 1: Introduction and scene setting

  • Conversation cases
  • What the word Conversation actually means?
  • Introduction to the 5 SuperSkills
  • Every Conversation = 3 Conversations

Module 2: Conversation Conditions

Module 3: Your SuperSkills Report

Module 4: SuperSkills in Practice

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Facet5® SUPERSKILLS OF GREAT CONVERSATIONS

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